An Update

During these unprecedented times, it’s so important that we look out for each other and do our utmost and best to be responsible. Here’s an update on what we’re doing at Judy’s Designs to do our part.

First off, I want to thank my amazing customers who have all been courteous, careful and respectful across the board. Thank you so much for that. Thank you for continuing to support my business through these uncertain times. Thank you to those of you who are calling ahead and allowing me to gather what you need, take your payment by E-transfer and offer you a non-contact purchase option. It is my preference to use this option as much as possible.

Here’s What You Need to Know:

Social Distancing

Thanks to the expansion of the store, we have lots of room for customers to shop and easily maintain a distance of 6 feet around them. We have lots of yarn and supplies inventory on hand. To keep everyone safe, we are limiting the number of customers in the store to 3 at a time. So far, we have not needed to keep anyone waiting (to enforce this) but I ask that you respect this protocol should we need to ask you to wait.

If you have any concerns, call me. 250-837-2870

Sanitization

I am keeping the store clean. I am disinfecting counters and the debit machine after each transaction. I am wiping down the doors and door handles regularly. All customers will be expected to use hand sanitizer before touching anything in the store. (there’s a bottle on a table in the entryway and one on each counter at the front of the store).

Contactless Transactions

If you want, need or are able to employ a non-contact transaction, please call me and we’ll figure out a solution that will give you what you need. At this time, I need payments for these to be done as Interac E-Transfers.

If you are housebound and want supplies for projects, call me. I can send you photos of the yarn or other supplies you are interested in so you can choose what you want, and we can sort out a safe way to get your purchases to you. Then, at least you can have something enjoyable to do while in isolation.

Completed Sewing Work

If you have sewing work to pick up I’d appreciate it if you are able to send an E-transfer to make payment. Call me to get your balance and make arrangements for pickup.

New Sewing Work

If you would like to drop off sewing work that does not require fittings, I have a station available in the entryway for these jobs to be deposited in. Instructions are posted. Bags, forms and pens are available. Please use the hand sanitizer before you fill in the paperwork. (When I’m ready to work on your order, I’ll call you and check in regarding specifics.) ALL SEWING JOBS WILL BE PLACED IN ISOLATION FOR A MINIMUM OF 3 DAYS BEFORE AND AFTER WE WILL HANDLE THEM. This policy will be in place until further notice.

Store hours

I have not changed our posted hours at this time. I live above the store and the business phone rings at home. I’m not going anywhere. When you want to come down, please call ahead. I’m happy to be flexible within reason.

These are very difficult times. All of us are doing what we can to stay afloat while remaining safe and cautious. Each and every one of us is experiencing some degree of impact. No matter how unsettling things may be, we want to continue to extend kindness and good service to everyone we connect with.

Stay well, friends. We’ll get through this together.

Judy

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